Frequently asked questions
What items are prohibited in storage units?
We do not allow hazardous materials, perishable goods, live animals, or illegal items in our units.
What are the hours of accessibility?
Our standard office hours are Monday through Saturday, 9:00 AM to 5:00 PM. Please check the specific location page for holiday or seasonal hours but we will do our best to accommodate tight schedules.
Can I access my storage unit outside of office hours?
Yes! All of our facilities offer 24/7 access for renters.
How do I pay for my storage unit?
Pay online through a secure portal. Major credit cards accepted.
What sizes are available?
We offer a wide range of unit sizes suitable for household storage, business inventory, and vehicle storage. Availability may vary by location, so please check your local facility for details.
Do you have surveillance systems?
Our properties are designed with security in mind and include features such as video surveillance, well-lit premises, routine pest control, and controlled access. Select locations also offer on-site management during business hours.
Do you offer a month-to-month lease contract?
We offer a month-to-month lease and require a 10-day notice before the start of the new billing cycle for move-out.
Can you help me set up auto-payments?
Yes, we would be happy to assist in setting up the convenient automatic billing should you elect to go that route. You can also log in to your customer profile and set up once or set up auto payment, change payment type, etc.
What types of storage units do you offer?
We offer a variety of unit sizes including small, medium, and large spaces to fit household, business, and vehicle storage needs check our web-site to see whats available for each town.